Frequently Asked Questions
What is bean-to-bar chocolate?
Bear-to-bar means that Mindo is involved in the complete process of making the chocolate, from the cocoa beans being harvested in Ecuador to the chocolate being tempered here in Michigan. Overseeing every step of the process gives Mindo the unique ability to control for quality from the beginning of the chocolate-making process.
Where is your chocolate made?
Most of our chocolate is made at our Chocolate Factory in Dexter, Michigan. We source our cocoa from Ecuador, ship the cacao nibs to Dexter, and make the chocolate by hand there. Our Country of Origin bars are made at our sister location in Mindo, Ecuador.
Are your products vegan?
For the most part, yes! Our dark chocolate products are made without animal products, unless that have special additions in the bar that are not vegan. Our milk chocolates, white chocolates, and products containing toffee have dairy and are therefore not vegan. We have new vegan shortbread cookies and new vegan brownies.
Are your products gluten-free?
Yes! All of our baked goods are gluten free. We blend our own gluten free flours which typically include rice flour, oat flour, or other whole grain gluten free blends.
How do I purchase tickets for tours or classes?
Click here to view dates of these events and to purchase tickets.
Can I book a private tour or truffle class?
Requests for private events are review on a case-by-case basis. Please contact info@mindochocolate to inquire about such special requests.
Can I place a special order?
Requests for special orders are reviewed by our management and production team on a case-by-case basis. We are happy to hear special requests from customers and will do our best to accommodate our customer's desires within our own capabilities. Special order requests should be sent far in advance of the date they are needed by.
Will you donate chocolate to my charity event?
Organizations who wish to use Mindo Chocolate in raffles, auctions, or other charitable events can fill out a donation request form. This requests will be reviewed on a case-by-case basis.
Can I order a gift for someone online?
Absolutely! Just pick out the products you would like to send, include the recipients shipping address in the order, and add a note to send along with your gift in the "note" section of the order page.
How do I place a wholesale order?
Inquiries about wholesale orders and accounts should be directed to firstname.lastname@example.org.